UPS (United Parcel Service) is worldwide delivery company that offers residential and business shipping services. UPS has a variety of shipping methods with the lowest one ranking in at “ground.” UPS ground shipping is a cost-effective option that provides you with a definite date of delivery, whether that be 5 business days or next day.. If you initiated a ground shipment, but later decided that you need the item faster, you may be able to intercept the package and speed up the shipment by contacting UPS immediately.

Read Below to understand your options for speeding up a ground shipment.

Contact UPS

The best and most immediate way to contact UPS to speed up your ground delivery is by speaking with them on the phone. Dial 1-800-742-5877 and follow the voice prompts to speak with a representative.

Tell the representative you want to upgrade your shipping, then provide the representative with your UPS tracking number.

Select whether to upgrade your shipping to two-day or overnight. Wait for the representative to set up arrangements to have the shipment(s) intercepted and adjust the account information. Your tracking number will be updated with the new delivery service you have selected and have an updated delivery time.

You should be aware that if you upgrade your shipping option, you will have to pay extra. Provide the representative with your name, billing address and credit card information over the phone. Shipping costs will vary depending on the size of your package. After the payment goes through, your ground packages will be expedited!

The representative will provide you with a confirmation number and/or new tracking number. Write the number down to keep for your records and for keeping tabs on the delivery date.

Go Online

You can also look at other delivery options at There you can browse different delivery options and see if your parcel is eligible for next-day delivery.

Go In Person

If you are someone who doesn’t like navigating websites or trying to communicate with representatives over the phone, going to the UPS story in person to discuss your UPS delivery is a good option for you. They can provide you with the same services, but you should be sure to have your tracking number on hand.


You might not be able to intercept ground shipments if the package is already in transit. Sometimes it is too late to change the packages transportation plans for next day air or ground shipping.

Also make sure you are contacting the correct shipping service. UPS is often confused with USPS, the United States Parcel Service. If you try contacting USPS for a UPS package, they’ll redirect you to another number, which is just an inconvenience. So don’t show up to your local post office for assistance, because they won’t be able to help.

If you want to get the cheapest shipping rate possible, look into other shipping services like FedEx before you even ship your package in the first place. Each service has different costs for domestic shipping, overnight and even packaging costs. Especially when paying for international shipping, looking into the shipping charges of each company to get the best price is advised.