Royal Caribbean offers a cashless system for purchasing services, food and drinks during your cruise. Instead of handing your waiter cash or a credit card, you must use your SeaPass card. This plastic card holds information digitally — including the amount of available onboard credits you have left. Onboard credits issued to you by Royal Caribbean cannot be transferred to cash, even if you have credits remaining at the end of your cruise. Keep track of your credits to avoid incurring charges to your credit card, which Royal Caribbean links to your SeaPass.
Fill out the onboard credit form offered to you by the travel agent or cruse line. Include your name, booking number, sailing date and ship's name. Submit your form at least 21 days before your cruise.
Call your travel agent or cruise ship representative to verify that your onboard credit has been applied to your account. Ask about the amount available from any sales promotions.
Fill out the Claim Submittal Form on the Royal Caribbean website if you see your cruise advertised for a lower price. This can qualify you for additional onboard credits. You need to type in your name, address and reservation number. Click on the "Submit" tab.
Enter your stateroom and turn on the television. Follow the prompts on the screen to check your SeaPass balance. This information may take several hours to appear at first but will then be available throughout your cruise.
Call the ship's Guest Relations desk from your in-room phone. Ask the representative to confirm your balance.
Things You Will Need
If you plan to use cash to fund your SeaPass account, Royal Caribbean requires a $500 cash deposit. Royal Caribbean will return unused credits to the customer if the SeaPass was funded by cash.